Support
Quick answers for getting a table going. Still stuck? Email us at the bottom.
Getting started
- Install CardTable and sign in to Game Center when asked. There is no other account to make.
- Tap Open a table, choose a deck, and set teams and permissions if you want them.
- Share the 6-character code (like K7Q-42M) with up to three friends.
- Deal, flip, stack and pass. For Spades, Bid Whist, Hearts or Tonk you can turn on “play by the rules”.
Joining with a code
My friend’s code doesn’t work
Check each character: codes use letters and numbers, no spaces. Make sure the host still has the table open and that it isn’t full (4 players) or locked. Ask the host to check the locks in host controls.
I can’t sign in to Game Center
Open Settings, sign in to Game Center, and check that multiplayer games are allowed under Screen Time › Content & Privacy Restrictions › Game Center.
It asks about the local network
Allow it. CardTable uses the local network to help devices find each other. If you declined, turn it back on in Settings › Privacy & Security › Local Network (or System Settings on Mac).
Voice troubleshooting
Nobody can hear me
Check the microphone permission: Settings › CardTable › Microphone (System Settings › Privacy & Security › Microphone on Mac). Then make sure you’ve joined voice at the table and aren’t muted.
How do I get Spatial Audio?
Use headphones that support Spatial Audio. Voices are then placed by seat. On speakers, voices play normally without placement.
Someone is too loud or too quiet
Set that player’s volume from their seat. It only changes what you hear.
I hear echo
Use headphones, or ask the player whose speakers are too loud to turn them down.
Reconnecting
I lost connection or the app closed
Open CardTable and tap Rejoin on the table. You return to your seat and your cards.
The host dropped
A backup host takes over so the game goes on. Wait a few seconds; you’ll be reconnected automatically.
Can I resume a table I hosted?
Yes, for up to 12 hours after the table was last open on your device. After that it is removed.
iPhone Duo tips
- Book layout: open the Duo like a book and the table spreads across both screens.
- Tabletop layout: stand it up with the fold flat. The felt sits above, your hand below.
- The toolbar uses the system vertical bars, so controls sit where your thumbs are.
Accessibility
- VoiceOver: every card and zone is labeled and has custom actions.
- No dragging needed: open Move card on any card to move it by choosing a place.
- Dynamic Type works throughout. Reduce Motion swaps camera glides for crossfades, and Reduce Transparency is respected.
- Teams use lightness and a label, not only color.
Contact
Email support@cardtablegame.com. Tell us your device, OS version, and what happened. Please don’t include passwords. We read everything.
See also the Privacy Policy and Terms of Use.